General Data Protection Regulation (GDPR)

Graydon and the GDPR

The General Data Protection Regulation (GDPR) came into effect on 25th May 2018. How is Graydon compliant with this new regulation? And who should you contact with any questions or queries? Below you will find all of the information you need.

Graydon Privacy Statement

Graydon processes personal data appropriately and securely as part of our services. It's imperative that our customers have confidence in Graydon.  To understand how we handle personal data, please download and read our privacy statement below:

Download our privacy statement

Positioning Paper

Data is at the heart of Graydon. Our business revolves around data, and we take GDPR very seriously.

Our strategy aims for Graydon to be trusted and to act as a reliable business partner. This is why Graydon confirms it is compliant and will meet the GDPR deadline, on 25th May 2018.

Please look at our privacy statement in the positioning paper below.

Download our positioning paper.

What data does Graydon hold about me?

Find answers to frequently asked questions below:

I want to know what personal information you have about me.

The information that Graydon has will include your contact information such as address, telephone number and email address, as well as annual reports, financial information on your organisation(s), relevant Ultimate Beneficial Owner (UBO’s) and directors data, and other related items. 

How did Graydon get the information it has on me?

Graydon gathers and collects information on companies,  and individuals related to these companies. We also gather information from public sources such as Companies House, government records, public registers, from our customers and other related sources. If you have any additional questions or concerns, please contact us on the email indicated below. Be as specific as you can to make sure we can help you with your request. 

You have information on me that is incorrect.

We aim to be a trusted partner in business and have the highest standards regarding the quality of our data. However, this does not guarantee a fault-free set of data. If the information that we have is incorrect, you can send us the correct information  to process, after we have validated it. Please send us an email to the address indicated below. Please specify the incorrect information in sufficient detail so it can be identified.

I wish to be removed from your database.

Graydon has information on companies, UBOs as well as relevant directors’ information. Under GDPR. we have legitimate ground to gather and process this data. You can find the details in our privacy statement. If you still feel that your privacy interests prevail over ours, then please send us your request via the email indicated below.

I haven’t given Graydon consent to have or process information on me.

Graydon processes data based on our legitimate interest. The purpose of this processing is to enable businesses to manage their financial risks, protect them against fraud, know whom they are doing business with, meet compliance and regulatory obligations and better understand organisations, industries and markets they are operating with.
Processing personal data on these grounds does not take place if the interests of the person whose data is being processed prevail. 
However, this needs to be proven and checked on a case-by-case basis. If you feel this is the case, please explain your concerns and provide us with any available proof or evidence to help speed up the processing of your request.


For any other request, please be as detailed as possible so we can proceed and get back to you quickly and efficiently. We are conscious of the importance of privacy-related information, so please be assured that your query will be handled with discretion.

How to contact Graydon about GDPR

At Graydon, data and transparency are two of our main values. This is why we have developed this web page where we have gathered all the relevant information related to data privacy in relation to our business...

Do you have any questions or comments? Please don’t hesitate to contact us  at:

In order to be able to process your request as quickly and efficiently as possible,  you will need to provide us with some details related to your request. Please indicate in your subject line the reason of your email (e.g. amendments to your information, request to be forgotten…)

Also to ensure that we are communicating personal information to the right person, we will need some proof of identification such as a recent utility bill (less than 3 months old), a copy of your driving licence or your passport. Please be assured that the copies of these documents will be destroyed and not kept on our servers after validation of your identity. 

Contact details for our Data Protection Officer (DPO)

Our Data Protection Officer is: 
Katleen Mertens
T. +32 (0)3 280 88 00 (Please note that this is an international number, based in Belgium).

Database Notification

Graydon collects data about companies registered in the United Kingdom, to support our customers in growing their business, assessing customer and supplier risk, identifying fraud and ensuring compliance with new regulations. For more information,  please download our notification letter below.

Download our notification letter

How did Graydon prepare for GDPR?

You can read our previous statement from this link

Sign up for the latest downloads