Accepting customers in a smooth and safe manner.
Do you accept new customers without restrictions, under certain conditions or not at all? That's what the acceptance or onboarding of customers is all about. The process your customer follows is of great importance with a view to successful collaboration. Whether it's credit assessments, customer due diligence checks or fraud risk identification, these are all activities that are equally important when it comes to onboarding customers and prospects.
Protect your business from rogue entrepreneurs
Assess customers for financial reliability and immediately screen for fraudulent behavior. It can be done quickly and automatically. Contact our specialists to explain the procedures and the use of scorecards.
The onboarding process starts with the assessment of new prospects. Is the subject creditworthy, so that it can and will pay on time? How likely is it that you are dealing with a fraudulent party? And what about the compliance of this new customer?
Graydon Onboarding allows you to combine these three checks in one tool. You set up the various processes, known as journeys, yourself via a user-friendly platform. The entire onboarding process is then automated. You no longer have to worry about integrating or logging into several different IT systems. The time-consuming manual check of new prospects is significantly reduced. This results in fast and seamless onboarding, whilst improving customer satisfaction.