Customer Acceptance

Accepting customers in a smooth and safe manner.

Do you accept new customers without restrictions, under certain conditions or not at all? That's what the acceptance or onboarding of customers is all about. The process your customer follows is of great importance with a view to successful collaboration. Whether it's credit assessments, customer due diligence checks or fraud risk identification, these are all activities that are equally important when it comes to onboarding customers and prospects.

Graydon customer acceptance
Do you blindly trust every new customer?

Protect your business from rogue entrepreneurs

Assess customers for financial reliability and immediately screen for fraudulent behavior. It can be done quickly and automatically. Contact our specialists to explain the procedures and the use of scorecards.

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Customer Acceptance

Graydon Onboarding

Welcoming prospects and new customers begins with their assessment. Are they creditworthy? How likely is it that you are dealing with a fraudulent party? And what about their compliance to the current regulations?

Graydon Onboarding allows you to combine all these checks – creditworthiness, KYC (Know Your Customer), fraud, identification, bank verification and document validation – and many more, in one tool. You set up the various processes, known as journeys, yourself via a user-friendly platform. The entire onboarding process is then automated. You no longer have to worry about integrating or logging into several different IT systems. The time-consuming manual check of new prospects is significantly reduced, and you ensure efficiency for your team by centralising the required controls. This results in fast and seamless onboarding, whilst improving customer satisfaction.

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