British businesses pay a hefty price of around £170m for staff mobile data roaming – and that’s in the summer months alone. A new survey by mobile data gateway Wandera reveals that employees will use twice as much roaming data between the months of June and August compared to any other quarter.
Although the EU has recently capped the charges mobile operators can impose on both businesses and individuals, the fees to make calls, send texts or surf the web can still be extortionate when you’re visiting another EU country. And businesses foot an average 35 per cent of the total annual estimate of £500m for corporate data usage.
But knowledge is power, and understanding the source of your expenses is important when implementing an effective policy for staff data usage.
Email and video account for the largest share of data charges, but better awareness about charge rates, phone settings and staff data policies can help you slash costs. Encourage employees to stick to the following guidelines to start reducing your mobile charges immediately:
There are also some firm-wide actions you can implement to take control of your outgoing costs and start generating more cash:
“Bill-shock” has seen some companies fork up the likes of £1,500 to cover a single staff member’s data usage, reports Wandera. And that can be especially damning for small businesses. “For SMEs, the boundaries between home and work are being increasingly blurred, thanks to new technology. Checking emails, or even Facebook on a work phone abroad, can lead to big bills,” says Tulvey.
Fortunately, incidents of bill-shock will be dramatically reduced when a ban on EU roaming charges comes into play from December 2015. Until then, companies would be wise to audit staff phone usage and implement a more affordable communications strategy.
Do you want to know how to avoid the common pitfalls which companies fail to overcome when trading abroad and what you should look out for? Go directly to our download center and download the eBook for free!